Cibse Quick Join Case Study
CIBSE wanted to reduce the amount of time taken to process their
membership applications. Membership forms were submitted on paper
via post and this sometimes led to messy, incomplete or incorrect
data on the forms. If an error was found on the form, the member
needed to be contacted and often had to resend the form again. Once
the form has been received, the members details had to be input
manually into CIBSE's membership database.
How the Helix Team Helped
Helix had already created the SEAF online application form to
enable institutions to fill out their forms online. This enabled
users to partially fill out a form and come back to it later or to
resubmit the form if more information was needed.
Helix successfully interfaced the application process with
CIBSE's own database. Once the application was successfully
completed, the CIBSE database was automatically updated with the
new members data. If the user already existed on the database
when the member starts their application, the application form was
populated with the data already known about the member to save
Since implementing the system, the numbers of online
applications are increasing daily. CIBSE have asked us to further
expand the system to allow members access to their knowledge portal
site once registered.
They have also commissioned us to create a shorter version of
their membership process allowing members to register and pay in
under 5 minutes.
Register online for affiliate membership at CIBSE: http://www.cibse.org/index.cfm?go=page.view&item=419
Join CIBSE via their new quick join portal: