customer services
With such a broad range of experience and
expertise in the development of online data solutions we are unable
to provide a comprehensive list all the services we can offer. If
you are looking for a specific service please contact us to see if
we can help.
Accessing and Sharing data
Synchronising data (dynamically) and accessing remote data
sources to present information together on a variety of web pages
and online applications.
Bespoke applications
Developing stand alone web applications for internal or members
only use. Sharing information and processing transactions in a
secure environment. Intranet and Extranet applications.
Build new websites
Websites have a life cycle and need to be replaced with new
designs and services for members, public and staff.
Centralised Data
A key process for organisations is to reduce the duplication of
stored information. Often a organisation will have names and
addresses stored in spreadsheets and access databases for personal
use by staff. Each instance of the data is being maintained
seperately and so can create a situation where there are
discrepancies and duplication. A key objective is to store
information centrally so there is only one source of information
that is shared to all staff and that there is no difference in the
information in use.
Design
The design of a website is critical to ensuring information is
easy to find and that the visitor feels comfortable when navigating
around the site. In partnership with Helix Design we are able to
provide unique, stylish and professional designs for websites and
online applications.
Database Design
This is the process of analysing and understanding a collection
of data that represents a business process. We create tables,
relationships, indexes and stored procedures for storing and
retrieving the data for use in software applications that make the
data available in a user friendly manner.
Integrating 3rd party services
Many up to date online applications offer a API (Applications
Programming Interface) which enable us to integrate them with your
website or bespoke application. Examples are Email marketing,
Payment providers, Event registration, Mapping, Social
Networking.
Legacy Data
Often a organisation will have data stored in old databases,
spreadsheets and other systems that need to me moved into a central
database. We create scripts and code to safely move this data. This
may require de-duplication of data and other cleaning
processes.
Upgrading websites to use CMS and new technologies
Websites are the public face of an organisation and in order
that they reflect an up to date image of the company it is
essential that the content is updated regularly. - CMS is the
technology that gives the staff the ability to update information
on the site instantly without needing to use sub contractors or it
staff to assist.
enabling
communication of information